What is the primary purpose of Policy net?

The primary purpose of PolicyNet is to serve as a hub for postal policies. This platform provides a centralized resource for information related to the various policies that guide postal operations. It encompasses a range of documents, guidelines, and regulations that are essential for maintaining consistency and compliance within the postal service.

Having a designated hub for policies ensures that employees can easily access up-to-date information, which helps in making informed decisions and following the correct procedures in their day-to-day operations. This organization of information is crucial for maintaining operational efficiency and clarity regarding policies.

In contrast, while providing customer service is important for postal operations, it is not the primary function of PolicyNet. Similarly, managing forms and applications or tracking postal mail performance are important activities, but these are not the main focus of the PolicyNet platform. The core function revolves around being a comprehensive resource for policies themselves, which supports the overall goals of the postal service.