What type of information does POM cover?

The correct answer is operational information. POM, which stands for Performance Operations Management, primarily addresses the metrics, processes, and procedures that relate to the efficient functioning of an organization. This includes various operational aspects such as service delivery, compliance with internal guidelines, and overall performance metrics which are essential for managing and improving a business's operations.

Operational information gained from POM helps organizations assess their effectiveness, identify areas for improvement, and ensure that resources are utilized efficiently. This type of information is critical for managers and team leaders to make informed decisions that align with the organization's goals.

The other options present different types of information that may not align specifically with the core focus of POM. Consumer service information typically pertains to customer interactions and feedback rather than operational metrics. International policies concern regulations and guidelines that affect operations across borders, which is narrower in scope than operational information overall. City-specific services focus on localized offerings and initiatives, rather than the broad operational protocols that POM emphasizes.