What type of transactions does an SSK primarily handle?

An SSK, or Sales and Services Associate, primarily manages non-cash transactions. Non-cash transactions typically encompass services such as bill payments, account inquiries, money transfers, and various customer service interactions that do not involve the direct handling of cash. This role is crucial in ensuring a smooth service experience for customers who may prefer to conduct their transactions electronically or through various digital channels.

In contrast, cash transactions involve physical currency and can include deposits or withdrawals. International transactions generally pertain to currency exchanges and transfers across borders, which may not fall under the typical scope of an SSK's responsibilities. Loan transactions involve both the disbursement and payment processes related to borrowed money, which are typically handled by specialized banking staff rather than a Sales and Services Associate. Thus, the focus on non-cash transactions aligns with the primary duties and training of an SSK, highlighting their role in modern banking environments where electronic and mobile services are increasingly prevalent.